Client Facing [50%]

• Solutions Architecture & Project Delivery: Serve as a Senior Solutions Architect on billable client projects, leading project planning, execution, delivery, and communication.
• Observability Strategy & Adoption: Partner with clients to develop, implement, and adopt Observability strategies that eliminate noise, surface actionable intelligence, and pave the way for AI. Bridge gaps across people, process, tooling, and culture.
• Executive Alignment: Put yourself in the shoes of senior client leadership to understand their short-and long-term objectives and guide them toward business-aware observability.
• Opportunity Scoping & SOWs: Key contributor to discovering client opportunities, defining project scopes, and transitioning engagements into Statements of Work (SOWs).
• Project Oversight & Escalation: Ensure projects are planned, tracked, and executed appropriately, escalating issues to Engineering Leadership as needed.

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Team Leadership [25%]

• Team Growth & Development: Build, maintain, and scale a cohesive engineering team. Actively develop engineers and architects into highly capable technical leaders at their own pace.
• Performance & Delivery Management: Host weekly project alignment calls, remove blockers, and evaluate team performance to provide targeted support where needed.
• Cross-Functional Escalation Support: Collaborate across teams to support struggling projects and clients, resolving challenging situations productively and effectively.
• Quality & Timeliness: Ensure client engagements meet Evolutio’s quality standards, stay within agreed scope, and land on schedule.
• Practice Profitability: Oversee the standalone balance sheet for Engineering Services, continually optimizing profitability as the team scales.

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Evolutio Leadership [25%]

• Governance & Executive Decision-Making: Participate in weekly alignment calls, contribute to executive decision-making, and shape corporate policies (e.g., expenses, benefits, operational guidelines).
• Strategic Pillar Accountability: Drive initiatives supporting core strategic pillars, specifically maximizing Professional Services profitability, expanding key accounts (Tier 1 & 2), and advancing Agentic AI capabilities.
• Cross-Functional Friction Removal: Identify operational bottlenecks between Sales, Delivery, and Alignment teams to implement rapid solutions.
• Financial & OpEx Management: Monitor practice health metrics, manage team capacity against OpEx budgets, and maintain profitability targets.
• Capacity & Headcount Strategy: Collaborate on hiring triggers, capacity formulas, and interim coverage during team transitions.
• Cultural Leadership: Exemplify core values (Proactive, Driven, Evolutionaries, Dependable), foster open feedback, and lead communications in Town Halls and All-Hands meetings.

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